Introduction
Metrics for Auditing Generic Team Effectiveness
1.1 Team Effectiveness Audit
Questionnaire
Score sheet
Profile
The 12 components of effective teamworking
Exercise
1.2 Team Effectiveness Index
Assessment
Scoring
The 12 dimensions of team effectiveness
Exercise
1.3 Team Blockage Questionnaire
Questionnaire
Scoring
Overcoming blockages to effective teamwork
Action plan
1.4 High Energy Teamwork Assessment
Assessment
Analysis
Action plan
1.5 Team Roles Audit
Questionnaire
Score sheet
Role descriptions
Exercise
Metrics for Assessing Team Leadership
2.1 Team Leadership Skills Assessment
Assessment
Scoring and exercise
Notes on skills for leading teams
2.2 Process Manager Skills Audit
Assessment
Scoring
Process management skills
Task sheet
2.3 Team Management Roles Questionnaire
Questionnaire
Analysis
Action plan
Metrics for Assessing Team Strengths and Blockages
3.1 Team Values Audit
Questionnaire
Scoring
The 12 values of teamworking
Exercise
3.2 Team Values Audit: Eastern or Western Orientation?
Assessment
Answer grid
The ten dimensions of team values
Task sheet
3.3 Team Meeting Effectiveness Index
Assessment
Scoring
What is an effective meeting activity? Facilitator’s notes
3.4 Assessing the Stage of Team Development
Assessment
Scoring
The five stages of team development
Exercise
3.5 Team Motivation Assessment
Assessment
Team scores profile
Elements of a motivated team
Mini workshop
3.6 Team Problem-solving Skills Assessment
Assessment
Notes on problem solving
3.7 Team Decision-making Review
Assessment
Score sheet
The four levels of decision making
Worksheet
3.8 Audit of Inter-team Skills
Contents
Assessment
The 15 inter-team skills
Exercise
3.9 Audit of Inter-team Communication
Assessment
Analysis
Action plan
Metrics for Assessing Top Team Performance
4.1 Top Team Roles Audit
Questionnaire
Score sheet
Top team roles: descriptions
Exercise
4.2 Top Team Audit
Questionnaire
Score sheet
Interpretation sheet
Top team strength definitions
4.3 HQ/Divisional Team Relationships Audit
Assessment
Scoring
Metrics for Facilitators
5.1 Team-building Readiness Survey
Survey
Successful team building
5.2 Team Facilitator’s Competence Audit
Assessment
Scoring
Team facilitator skills
Improving your team facilitation skills
5.3 Does the Team Need an External Facilitator?
Assessment
Scoring
Choosing an external consultant
5.4 Which External Facilitator?
Assessment
Scoring
The role of the external consultant
5.5 Calibrating Myself: A Team Feedback Exercise
Exercise
Contents
5.6 Team Sensing Interviews
Suggested questions
Additional questions for sensing interviews with
strategy teams
5.7 Autonomous Work Group Assessment
Assessment
Success dimensions
Worksheet
