Summary
Cygnus estimates that the Indian healthcare BPO services industry was worth USD1.04 billion, a growth of over 60% over the previous year. This includes BPO services in areas like health insurance, medical transcription and health care services provided by Indian companies and captive BPO operations of MNC's operating in India. This report covers non-voice offshore healthcare-BPO services industry in India. It gives a global landscape of health care services industry and the processes that are outsourceable. Besides it outlines the status of the healthcare industry in the US, the UK, France, Germany and Australia-the target markets of Indian healthcare BPO service providers. The report also features the potential customers in these markets and profiles of leading companies in India in the healthcare BPO space. This report will help BPO service providers, who are already focused on the healthcare vertical, sharpen their focus and identify new markets. BPO service providers, who are keen to enter healthcare BPO services, will find this report useful in crystallising their strategic plans. This report will help Healthcare Providers and Payer companies, which have already outsourced or plan to, learn about outsourcing trends in the industry. Others such as government departments, analysts, students, consultants and entrepreneurs will gain a comprehensive understanding of the fast-growing industry.
|
