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eHealth Solutions for Pharma

Strategies for salesforces, marketing, patient compliance and clinical trials

Publication Date   March 2007
Publisher   Business Insights
Product Type   Strategic Report
Pages   138
ISBN Number   not applicable
Product Code   RBI140
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Price £1,495.00

approximately: $2,961 | €1,900

Summary


The online channel offers a key opportunity for pharma companies to restructure their sales and marketing model, improving their relationships with physicians and increasing compliance among patients. At the same time, patients are demanding a greater role in treatment decisions and seeking information from a range of online sources, resulting in a new age of consumerism in healthcare.

eHealth solutions for Pharma is a new report that provides an overview of the changing pharma market place, providing solutions on effective three way communication between pharmaceutical companies, patients and physicians. Online strategies such as eDetailing, eSampling, eCME and eCompliance are explored, enabling you to gain best practice advice on the opportunities offered by eHealth technologies.

Use this report to identify ways to increase productivity and improve communications between your company, physicians and patients, and implement eHealth strategies to ensure your products achieve commercial success.

Key findings of the report...

  • An immediate opportunity exists for pharmaceutical companies to greatly expand eDetailing services (including technology-enabled rep visits) offered to physicians in all markets surveyed.
  • There are three fundamental areas that present opportunities for pharmaceutical companies to provide value-added website features: professional development; patient resources; and clinical tools.
  • Pharmaceutical companies that provide eCME activities in combination with access to expert opinions and disease information on their physician facing websites are likely to attract new and return users.
  • The eCompliance market has become markedly more evolved, with novel techniques such as SMS reminders and mobile phone diagnosis tools being employed.
  • An established relationship with the organization conducting the trial is commonly cited as an important factor in the decision-making process of many surveyed physicians.

Key questions answered in this report

  • How can the pharmaceutical sales and marketing department effectively respond to the changing demands of physicians and patients?
  • What website content strategy should pharmaceutical companies pursue in order to build effective, long-lasting relationships with patients and physicians?
  • How can eCompliance solutions help companies to recruit physicians to clinical trials and promote patient compliance?
  • What barriers are there to effective communication between the pharmaceutical industry, physicians and patients, and how are they best overcome?
  • What website content would persuade physicians and patients to return on a regular basis?

Top five reasons to order your copy today

  • Understand key challenges pharmaceutical sales and marketing teams are facing, and how eHealth technologies and best practice use of those technologies can offer significant improvement in productivity.
  • Gain access to more physicians, using strategies outlined in this report including eDetailing, eSampling and websites, maximizing exposure of your products and strengthening communications with physicians.
  • Identify how eCompliance solutions can be implemented to improve the clinical trials process, enabling you to recruit physicians and promote patient compliance.
  • Analyze the role of blogging and the fundamental impact it is having on the management of communications between pharma companies and patients.
  • Evaluate eHealth strategies and gain best practice advice on the use of each of these technologies so that you can effectively implement these into your sales and marketing process.

Content


  • Executive Summary
    • The changing pharmaceutical marketplace
    • eHealth solutions for the salesforce
    • eHealth tools for reaching physicians
    • Reaching physicians through eCME
    • eCompliance
    • eHealth solutions for clinical trials
  • Chapter 1 The changing pharma
    • marketplace
    • Summary
    • Introduction
    • Market challenges
    • Greater involvement of patients in prescribing decisions
    • Price controls, reimbursement policies and generics
    • Strong competition in high profit markets
    • Poor public perception of the pharmaceutical industry
    • The changing role of sales and marketing
  • Chapter 2 eHealth solutions for the
    • salesforce
    • Summary
    • Introduction
    • Key challenges
    • eHealth strategies for the salesforce
    • eDetailing
    • Physician demand for eDetailing services outstrips current supply
    • Strong growth is expected in the use of representative-assisted
    • eDetailing sessions
    • Word-of-mouth as a method of recruitment
    • eSampling
    • An inconsistent sample supply makes eSampling an attractive option
    • for many physicians
    • In support of 'on demand' sampling
    • Mobile capability and PDAs
    • Conclusions
  • Chapter 3 eHealth tools for reaching
    • physicians
    • Summary
    • Introduction
    • Current approaches to physician-facing websites
    • Effective website strategies
    • Professional development
    • Product and disease information
    • Continuing Medical Education
    • Online forums
    • Patient resources
    • Patient education materials
    • Clinical trial information
    • Disease management and compliance tools
    • Blogging
    • Best advice for blogging
    • Blogs as a market research tool
    • Building a blogsite
    • Conclusions
    • Websites
    • Blogging
  • Chapter 4 Reaching physicians through
    • eCME
    • Summary
    • Introduction
    • Europe
    • US
    • Online CME versus traditional CME programs
    • eCME activity
    • Geographical differences
    • Pharmaceutical industry sponsorship of eCME
    • Meeting the needs of physicians
    • Moving services from offline to online
    • Reduction in real-time CME events
    • Building effective eCME services
    • Success factors
    • eCME website visibility
    • Advertise
    • Organize
    • Deliver
    • Physicians have been disappointed in the quality of many eCME
    • activities
    • Conclusions
    • A continuing role for pharmaceutical companies in CME
    • Does pharmaceutical sponsorship factor into physicians' decisions to
    • use eCME?
    • Working with the eCME providers to develop educational
    • opportunities
  • Chapter 5 eCompliance
    • Summary
    • Introduction
    • Barriers to effective communication in the EU
    • Barriers to effective communication in the US
    • Effective communication with patients
    • Disease management and compliance tools
    • Text messages and email reminders are the most popular consumer
    • channels
    • Compliance programs
    • Technology to enable eCompliance
    • Main eCompliance channels
    • Online channels
    • Product websites can help boost compliance
    • Email reminders can work in some patient populations
    • PDA's - mobile access to online compliance tools
    • SMS messages provide a direct, personal reminder
    • Rapid answers to individual questions
    • Mobile phones as disease monitors
    • Mobile technology - increasing the options
    • Other tools
    • Key considerations for eCompliance tools
    • Using the right channel to relay the message
    • The age effect
    • eCompliance recommendations
    • eCompliance incentives
    • Demographic differences
    • Target conditions for ecompliance
    • eCompliance services
  • Chapter 6 eHealth solutions for clinical trials
    • Summary
    • Introduction
    • Market challenges
    • Clinical trial websites
    • Physician-facing clinical trial websites
    • Keeping physicians current
    • Use branded clinical trial websites to leverage existing relationships
    • Physicians need an online database for clinical trial outcome data
    • Conclusions
    • Index
  • List of Figures
    • Figure 2.1: Prescribing decisions of physicians survey
    • Figure 2.2: How popular is eDetailing among physicians?
    • Figure 2.3: To what extent should detailing be made available online?
    • Figure 2.4: Have you used eDetailing in the last 12 months?
    • Figure 2.5: How frequently do you use eSampling?
    • Figure 2.6: How effective are detailing sessions?
    • Figure 2.7: What type of sampling method do physicians prefer?
    • Figure 2.8: The use of PDAs among physicians
    • Figure 3.9: What types of websites do physicians use to look for health information?
    • Figure 3.10: How do physicians rate current online healthcare resources?
    • Figure 3.11: Adequacy of online information provided in physicians' native languages
    • Figure 3.12: Factors influencing physicians decision to use a healthcare website
    • Figure 3.13: How often do physicians participate in online forums?
    • Figure 3.14: What role should the Internet play in the physician-patient relationship?
    • Figure 3.15: What clinical trial information should appear on a healthcare website?
    • Figure 3.16: Would physicians like to use the Internet to monitor patients?
    • Figure 3.17: Preferred sources of health information for consumers
    • Figure 3.18: Driving traffic to blogsites and online forums
    • Figure 3.19: The involvement of healthcare professionals can drive participants to blogsites
    • Figure 3.20: What features dictate whether consumers participate in a blog discussion?
    • Figure 4.21: CME requirements in the US and EU
    • Figure 4.22: Would pharmaceutical sponsorship of eCME deter physicians from accessing it?
    • Figure 4.23: Doctors.net.uk
    • Figure 4.24: Provide a well-organized and searchable interface for eCME
    • Figure 4.25: Engaging eCME formats
    • Figure 4.26: Financial support for eCME from pharmaceutical companies
    • Figure 5.27: Barriers to effective communication in the EU
  • List of Tables
    • Table 3.1: Key guidelines for blogging
    • Table 4.2: AMA identified subject areas in which CME is needed