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Helping Healthcare Organizations Compete in a Consumer-driven Environment (Customer Focus)
Publication Date November 2006
Publisher Datamonitor
Product Type Report
Pages 13
ISBN Number not applicable
Product Code DAT1036
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Summary
Introduction
Analysis of end-user perspectives on consumer-driven healthcare technologies in North America and Europe
Scope
- Analyzes end-user issues driving healthcare organizations to adopt new technologies
- Based on Business Trends Survey of 100 healthcare providers interviewed in Q1 2006
- Provides advice to overcome challenges to deeper investment in consumer-driven healthcare technologies such as EHRs and PHRs
- Predicts how adoption of consumer-driven healthcare will change the roles stakeholders
Highlights
Consumer-driven healthcare is here and is visibly impacting healthcare organizations;
Although adoption of EHRs and PHRs is low, healthcare providers recognize their value
Improving quality of care will drive adoption of consumer-driven healthcare technologies
Reasons to Purchase
- Validate your market messaging and positioning in the healthcare market
- Tailor your healthcare strategy to address specific pain points facing providers and payers
- Compare market opportunities across geographies
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Content
- Catalyst
- Summary
- ? Although adoption of EHRs and PHRs is low, healthcare providers recongize their value, and
- ? Improving quality of care will drive adoption of consumer-driven healthcare technologies
- Methodology
- AnaLYSIS
- Consumer-driven healthcare is here and visibly impacting healthcare organizations
- Consumerism in healthcare is the product of several market forces
- Consumerism is felt by all stakeholders in healthcare, but particularly by providers
- Providers are faced with new types of challenges related to both culture and technology
- Although adoption of EHRs and PHRs is low, healthcare providers recongize their value
- EHRs and PHRs remain an emerging solution area
- Yet, EHRs and PHRs are a top priority for healthcare organizations
- Providers prioritize IT spending with the consumer in mind
- Healthcare organizations require technological progress that addresses standards and integration obstacles
- EHRs will pave the wave for the adoption of other consumer-driven healthcare technologies, such as PHRs
- Actions
- Target patient-centric services and products
- Stay in front of market trends as there is no room for error with your healthcare clients
- Do not lose sight of your other target customer: the consumer
- Appendix
- Definitions
- Extended methodology
- Datamonitor's ongoing primary research efforts
- External secondary research and sources
- Further reading
- List of Figures
- Figure 1: Most providers are feeling the impact of consumerism right now
- Figure 2: Consumer-driven healthcare poses new challenges for providers
- Figure 3: Personal Health Records (PHR) adoption is low but will grow over time
- Figure 4: Personal health records are a top priority for healthcare organizations
- Figure 5: Healthcare provider organizations are prioritizing their IT spending projects with consumerism in mind
- Figure 6: Several obstacles must be addressed in order for EHRs to become mainstream
- Figure 7: Integration is an important functionality of electronic health records both in North America and in Europe
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