Summary
Global healthcare market was worth over USD4.17 trillion in 2005, a growth of 7.16% over 2004, higher than global GDP. The Indian healthcare BPO services industry includes health insurance, medical transcription and health care service. Non Voice based services contributed about 45% of total revenues, balance being from voice based services. Currently, non captive BPO companies in India derive about 16.5% of their revenue from healthcare, which is expected to go up to 20% in the coming 3 years, with regulatory, cost and competitive pressures forcing healthcare providers and payer companies to outsource a greater part of their operations.This report covers non-voice offshore healthcare-BPO services industry, in India. It focuses on outsourcing from healthcare industries in the US, the UK, France, Germany and Australia-the major target markets for Indian healthcare BPO service providers.Non voice BPO in healthcare report explains the outsourcing processess,market trends,regulations & Policies in india along with the issues & Challenges.The report on Non voice BPO in healthcare analyses the growth drivers , critical success factors involved.The report analyses India as a destination for healthcare outsourcing. Report on non voice BPO in healthcare profiled top 20 companies including indian and MNC healthcare BPO's.The report presents future outlook of the industry.
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